Frequently asked questions
How do I request water?
Register and submit a water request from your account.
How can I pay a bill?
Use the payment details provided by the team, then submit your transaction reference against your invoice for verification. Online collection is not yet connected.
How do I report a leak or outage?
Submit a support ticket in your account, including the location and details.
Can I track my delivery?
The deliveries page shows dispatch status updates. Live vehicle tracking is not connected.